Frequently Asked Questions
Have a question?
Simply choose an item from below to view the related information.
Q. What is your privacy policy?
Q. Is my payment information safe?
Q. What purchase options are available?
Q. How do I get my free
Bible lesson, Christian Bible study or Christian fiction eBook?
Q. Why didn’t I get my payment receipt
and/or an email with the download link to my
purchase(s)?
Q. How long does it take to download my Christian
Bible study, free online Bible lesson or Christian fiction ebook?
Q. What will my Christian Bible study, free
Bible study lesson or Christian fiction ebook look like?
Q. What is a PDF format?
Q. How do I read the Christian Bible study, free
Bible study lesson or Christian fiction ebook I just purchased?
Q. Can I return my Christian Bible study or
Christian fiction ebook?
Q. Where can I get Acrobat Reader to read my e-book?
Q. Are these Christian Bible studies, free
Bible lessons and Christian fiction ebooks copyright protected?
Q. Can I reprint material from Sink Your Roots? |
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Q. |
What is your privacy policy? |
A. |
Any information you provide to Sink Your Roots will remain confidential.
Under no circumstances will your personal information be rented,
sold or distributed to another person or company. When you provide
Sink Your Roots with your e-mail address, we will use it only to
let you know about new products as they become available. You can
opt out of these email notifications at any time by unsubscribing.
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Q. |
Is my payment information safe? |
A. |
Yes. All online transactions are handled with industry-standard
SSL encryption. This means that when you enter your credit card number
into the order form, it is transmitted across the Internet in an
encrypted (scrambled) form.
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Q. |
What purchase options are available? |
A. |
At Sink Your Roots, we make quality Christian Bible studies,
adult Sunday School lessons, and Christian fiction available at
an affordable cost. You can purchase a single copy of a Bible study,
lesson, or ebook for your individual use, or you can adjust the
quantity in your shopping cart to purchase multiple copies for
group use. Remember: when you purchase a single copy, you are buying
the right to use the purchase for your personal use only. You may
not distribute your copy of your purchase to any other individual
when you purchase a single copy. Doing so constitutes theft.
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Q. |
How do I get my free
Bible lesson, Christian Bible study or Christian fiction eBook? |
A. |
To get your free Bible lessons, simply click “Download
Now.” The lesson will open immediately as a PDF file.
To purchase one of the Christian Bible studies of Christian fiction
eBooks for sale, add it to your cart. Adjust the quantity if necessary,
then click “Proceed
to Checkout.” You can then pay either by credit card, or
through your PayPal account, if you have one. Once you have completed
and submitted your payment information, you will either be moved
directly to the download screen (if you used your PayPal account),
or you will see a screen that thanks you for your purchase (if
you used a credit card). If you are brought
to the thank you screen, click on the gold bar that says “Return
to Sink Your Roots.” This will bring you to a page
where you can immediately download your purchase(s). You will also
receive an email with a link to this download page. You will have
three hours from the time of purchase in which to download the
Bible study or ebook.
If for any reason you have difficulty downloading your purchase,
simply contact us and we will be glad to help you.
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Q. |
Why didn’t I get my payment receipt and/or
an email with the download link to my purchase(s)? |
A. |
Unfortunately, some major email providers screen out the payment
receipt emails and download link emails as spam. Your receipt number
will appear on your screen after payment is completed, and the
download link will also be provided on screen (see How
do I get my free Bible lesson, Christian Bible study or Christian
fiction ebook?).
However, if you can no longer access either the payment receipt
number or the download link, simply contact
us and
we will be glad to assist you.
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Q. |
How long does it take to download my Christian
Bible study or free online Bible lesson or Christian fiction ebook? |
A. |
Most online Bible studies, free Bible lessons and Christian
fiction ebooks will download in a few seconds to a few minutes,
depending on your Internet connection.
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Q. |
What will my Christian Bible study, free Bible
study lesson or Christian fiction ebook look like? |
A. |
All Christian Bible studies, free printable Bible study lessons
and Christian fiction ebooks on this site are Adobe Acrobat PDF
files. They are formatted so as to be visually pleasing and easy
to read. For a sample, click
on any of the free online Christian Bible studies.
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Q. |
What is a PDF format? |
A. |
PDF stands for Portable Document Format. It is a way to save a
document so that it can be viewed and printed out the way the author
intended, regardless of whether you're on a Macintosh, a Windows
PC, or a Unix machine.
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Q. |
How do I read the Christian Bible study,
free Bible study lesson or Christian fiction ebook I just purchased? |
A. |
You will need Adobe Acrobat 4.0 or greater to read the Christian
Bible studies, free Bible lessons and Christian fiction ebooks on
Sink Your Roots, as the e-books are in PDF format.
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Q. |
Can I return my Christian Bible study or
Christian ebook? |
A. |
All sales for Christian Bible studies and Christian fiction
ebooks are final once the PDF file has been downloaded, and may
not be returned. However, if you are unable to open your Bible
study lessons or Christian ebook after downloading them, Sink Your
Roots will refund your purchase. Please Contact
Us to request a refund.
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Q. |
Where can I get Acrobat Reader to read my e-book? |
A. |
Adobe Acrobat is available for free, simply click
here to download the most up-to-date version (you will need at least Adobe Acrobat
4.0 to read these e-books).
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Q. |
Are these Christian Bible studies, free Bible
lessons and Christian fiction ebooks copyright protected? |
A. |
Yes, every Christian Bible study, free Bible study lesson and
Christian fiction ebook on this site is fully protected by the
copyright law of the United States of America contained in Title
17 of the United States Code. Violations of this copyright, such
as illegally sharing, distributing, or copying these works, will
be enforced to the fullest extent of the law.
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Q. |
Can I reprint material from Sink Your Roots? |
A. |
You are welcome to reprint the articles located in the Articles
section of Sink Your Roots free of charge as long as you agree
to the conditions listed in the Terms of Service.
Please note: ONLY the articles in the Articles section of Sink
Your Roots are available for reprint.
- The “Seedlings” on
Sink Your Roots are NOT available for reprint.
- All Bible studies,
fiction and non-fiction ebooks, and any other material located
on Sink Your Roots are NOT available for reprint.
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